Privacy Policy

Overview

Microbial Insights, Inc  is committed to protecting personal information and maintaining responsible data practices. This Privacy Policy describes how we collect, use, and safeguard information in connection with our website, services, and data products made available through Snowflake Marketplace.

Information We Collect

We may collect the following types of information:

• Business contact information (such as name, email address, company, and job title)
• Account and billing information
• Communications you send to us
• Website usage data (such as cookies, analytics, and technical logs)

We do not intentionally collect sensitive personal data unless required for a specific business purpose.

Use of Information

We use information to:

• Provide and support our services and data products
• Respond to inquiries and customer requests
• Manage subscriptions and contractual relationships
• Improve our website and services
• Comply with legal obligations

Data Sharing and Disclosure

We do not sell personal information.

We may share information with:

• Service providers supporting our operations
• Professional advisors
• Regulatory or legal authorities when required

When distributing data products via Snowflake Marketplace, we provide datasets in accordance with applicable contractual and platform terms.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, disclosure, or misuse.

Data Retention

We retain information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, or resolve disputes.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or request deletion of personal information. To exercise your rights, please contact us using the information below.

Contact Information

If you have questions about this Privacy Policy, please contact:

Microbial Insights, Inc.
10515 Research Drive, Knoxville TN 37932
operations@microbe.com
microbe.com